Delivery Information

 

If you have a question relating to delivery of an order you have placed please see here.


Upon placing an order with us, we ask that you allow up to three working days for us to process your order. Why? 

 

Once we've received your order, we pick your products as quickly as possible. If any items are out of stock we will let  you know either via phone or email. As a wholesale company we work hard to ensure products are in stock however this is not always possible. In the near future we will be upgrading our website to include live stock levels however currently we ask that you allow us time to process your order.

 

Once your order has been processed we then will ship your parcel. We ship worldwide with our carriers  UK Mail, UPS & Interlink.

 

For details of shipping costs please see below: Please note all prices quoted are for one parcel only (upto 25kgs or 30kgs, see below) and excluding VAT. If your order requires more than parcel this will incur an additional charge.

 


 

 UK MAINLAND CUSTOMERS (DPD) 

- £5.99 for all orders up to £200+ VAT.

- Free shipping for all orders over £ 200 + VAT . (One box only upto 30kgs) Customer is liable to pay for any additional boxes for the shipment.

 

NORTHERN IRELAND (DPD)

- £12.99 - 2 day service from time of dispatch.

 

REPUBLIC OF IRELAND (UPS & DPD)

- £12.99- 2 day service from time of dispatch.  

 

Scotland & Scottish Isles (Including Shetland Islands & Scottish Highlands) (DPD)

- £12.99 - £15.99 - 2 day service from time of dispatch.

Please note there may delay in delivery times for the following postcodes

IV3-11, IV14-20, IV22-28, IV40-49, IV51-56, IV63; KA27-28; KW1-14; PA28-43, PA45-88; PH30-40, PH49, PH50


CHANNEL ISLES (Guernsey, Jersey) (DPD)

- £15.99 - 2 day service from time dispatch.

 

ISLE OF MAN (DPD)

- £15.99 - 2 day service from time of dispatch.

 

ISLE OF WIGHT (DPD) 

£15.99 2 day service from time of dispatch.

 

SCILLY ISLES (DPD)

£15.99 - 2 day service from time of dispatch.

 


 

European Shipping Charges – By Road up to 25kgs ONLY per parcel(UPS & DHL Express)

The delivery charges & transit times listed below are minimum estimate and may vary depending on your postcode/county/island.

 

All the consignments are shipped by weight, volume & delivery postcode and we are charged accordingly by our courier. Due to these complications, we are unable to calculate real-time delivery charges.

 

If your order requires more than one parcel, or your postcode is classified as remote area by our courier company; you will be asked to pay the additional shipping cost.

 

Some of the products we sell are classed as dangerous goods and cannot be shipped to all destinations. If your shipment contains any of the dangerous goods below that we cannot ship, we will contact you to inform.

Lighters

Room Odorisers

Perfumes

Body Sprays

Hair Sprays

Any other aerosol based products

Nail polish / Nail varnish

Nail polish remover

Lithium batteries packed individually or inserted in any toys or gifts

 

Please note that for some countries listed below, there may be custom clearance charges, duty or taxes upon receipt. The customer is liable to pay all the customer clearance and any related taxes/charges to their local authorities.Check with your local authorities for any further information prior to placing an order.

 

COUNTRY COST £ DURATION
Austria  £16.99  3-5 days from time of dispatch.
Andorra  £24.99  3-5 days from time of dispatch.
Belgium  £14.99  2 days from time of dispatch.
Bosnia  £54.99*  4-6 days from time of dispatch. (* Includes £25.00 custom clearance charges)
Bulgaria  £24.99  4-6 days from time of dispatch. 
Croatia  £19.99  4-6 days from time of dispatch.
Czech Republic  £19.99  3-5 days from time of dispatch.
Germany  £13.99  2 days from time of dispatch.
Denmark  £15.99  3-5 days from time of dispatch.
Estonia  £23.99 4-6 days from time of dispatch. 
Finland  £19.99  3-5 days from time of dispatch.
France  £13.99  2 days from time of dispatch.
Greece Mainland  £29.99  3-9 days from time of dispatch.
Greece Islands  £29.99+  3-9 days from time of dispatch. (+ Plus remote area surcharge depending upon your island and postcode)
Hungary  £17.99  4-6 days from time of dispatch.
Italy  £17.99  3-5 days from time of dispatch.
Iceland  £59.99*  4-6 days from time of dispatch. (* Includes £25.00 custom clearance charges)
Liechtenstein  £ 25.99  3-5 days from time of dispatch.
Lithuania  £17.99  4-6 days from time of dispatch.
Luxembourg  £17.99  2 days from time of dispatch.
Latvia  £19.99  4-6 days from time of dispatch.
Monaco  £15.99  2 days from time of dispatch.
Netherlands  £13.99  2 days from time of dispatch.
Norway  £25.99  3-5 days from time of dispatch.
Poland  £17.99  3-5 days from time of dispatch.
Portugal  £19.99   3-5 days from time of dispatch.
Romania  £24.99  4-6 days from time of dispatch.
San Mario  £24.99  3-5 days from time of dispatch.
Slovakia  £17.99  4-6 days from time of dispatch.
Slovenia  £17.99  4-6 days from time of dispatch.
Spain  £16.99*  3-5 days from time of dispatch.
Sweden  £17.99  3-5 days from time of dispatch.
Switzerland  £39.99  3-5 days from time of dispatch.

 

International Shipping Charges - By Air ONLY (UPS)

 

Please note these prices are for guideline only and may vary depending upon the volume and weight of the parcel. The exact shipping charge can only be confirmed once the order has been processed and packed. We cannot ship dangerous goods to these destinations.

 

If your country is not listed here, please send us an email at sales@eapollo.co.uk or call us on (+44) 0121 236 3955.

 

Australia (3-4 days from the time of dispatch)

Up to 10kgs –  £59.99

Up to 15kgs –  £74.99

Up to 20kgs –  £89.99

Up to 30kgs –  £124.99

 

Russia (3-4 days from the time of dispatch)

101000-453999, 460000-619999

Up to 10kgs –  £49.99

Up to 15kgs –  £59.99

Up to 20kgs –  £74.99

Up to 30kgs –  £99.99

 

Russia Other (3-4 days from the time of dispatch)

Up to 10kgs –  £59.99

Up to 15kgs –  £74.99

Up to 20kgs –  £89.99

Up to 30kgs –  £124.99

 

Turkey, Russia (2-3 days from the time of dispatch)

Up to 10kgs –  £59.99

Up to 15kgs –  £62.99

Up to 20kgs –  £74.99

Up to 30kgs –  £99.99

 

Cyprus, Malta (2-3 days from the time of dispatch)

Up to 10kgs –  £39.99

Up to 15kgs –  £49.99

Up to 20kgs –  £59.99

Up to 30kgs –  £74.99

 

USA (2-3 days from the time of dispatch)

New Jersey (07000-07999)

New Jersey (08500-08999)

New York (10000-11999)

Up to 10kgs –  £34.99

Up to 15kgs –  £44.99

Up to 20kgs –  £54.99

Up to 30kgs –  £64.99

 

USA (Other) (2-3 days from time of dispatch)

Up to 10kgs –  £44.99

Up to 15kgs –  £54.99

Up to 20kgs –  £64.99

Up to 30kgs –  £79.99

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