Does your query relate to order tracking?
You can track the status of your order by clicking on the link in the email our carrier sends. Please check your inbox for an email from Interlink, and click on the link within. You will then be able to track the status of your order. We also send an email on the day of delivery containing a one hour window in which your order will be delivered. (UK only)
If you're experiencing difficulties placing an order, please email us with details of the problem and we'll try to resolve it as quickly as possible.
For questions about returns, payments, deliveries or anything else we recommend taking a look at our FAQs.
Alternatively you can email us at firstname.lastname@example.org or call us on +44 (0) 121 236 3955. Please note lines are open between 10am - 5pm, Monday to Friday.
When calling to enquire about your order, please have your order reference ready to make it easy for us to locate your order.