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Delivery Information

Order Processing Time

Please allow up to three working days for us to process your order. We do not offer guaranteed next day delivery due to the volume of orders received and nature of the business.

Upon receiving your order, our Picking Team will pick your order as quickly as possible. If any items are out of stock from your order, a member of our Sales Team will let you know either via phone or email. We can offer you alternative items to replace the missing items, or cancel and send the remaining order.

As a wholesale company we work hard to ensure products are in stock, however this is not always possible due to the volume orders and the huge range of products we stock. Once your order has been processed and payment has been received in full, we will ship your parcel for delivery usually the next working day from the time of dispatch, however this is not guaranteed due to factors outside our control.

Cut off Times

If your order has been received after 12pm on any weekdays, it may be processed on the next working day.

Any orders placed on Friday 12pm onwards, over the weekend, or public holidays will only be processed on the following working day.

Delivery Charges

Please note all prices quoted are for one parcel only (up to 25kgs) and excluding VAT. If your order requires more than one parcel this will incur additional charges. We will contact you to request additional payment prior to dispatch of your order. Please see our shipping charges below.

UK MAINLAND - £8.99 + VAT per box up to 25kg - Next working day delivery from the time of dispatch.

Please allow 3 working days to process the order. If your order requires more than one parcel, this will incur additional charges. We will contact you to request additional payment prior to dispatch of your order.


NORTHERN IRELAND - £21.99 +VAT per box up to 25kg. (2 day service from time of dispatch)


REPUBLIC OF IRELAND - £23.99 per box up to 25kg. (2 day service from time of dispatch)


Scottish Highlands - £15.99 +VAT (2 day service from time of dispatch)

AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50


Scotland, Scottish Islands & Scottish Isles (Including Shetland Islands) - £19.99 +VAT - 2 day service from time of dispatch.

HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

Please note there may delay in delivery times for the following postcodes

IV3-11, IV14-20, IV22-28, IV40-49, IV51-56, IV63; KA27-28; KW1-14; PA28-43, PA45-88; PH30-40, PH49, PH50

Scottish Islands transit time is 2-5 days from the dispatch.


CHANNEL ISLES (Guernsey, Jersey) - £21.99 +VAT - 2 day service from time dispatch.


ISLE OF MAN - £22.99 +VAT - 2 day service from time of dispatch.


ISLE OF WIGHT £22.99 +VAT - 2 day service from time of dispatch.


SCILLY ISLES - £19.99 +VAT - 2 day service from time of dispatch.


EUROPEAN DELIVERY CHARGES – PER PARCEL BY ROAD UP TO 25 KGS ONLY

The delivery charges & transit times listed below are minimum estimate and may vary depending on your postcode/county/island.

All the consignments are shipped by weight, volume & delivery postcode and we are charged accordingly by our courier. Due to these complications, we are unable to calculate real-time delivery charges.

If your order requires more than one parcel, or your postcode is classified as remote area by our courier company; you will be asked to pay the additional shipping cost.

Please note that there may be custom clearance charges, duty or taxes upon receipt. The customer is liable to pay all the customer clearance and any related taxes/charges to their local authorities. Prior to placing an order, it is customer's responsibly to check with the local authorities for any further duty, tax and other charges information.

COUNTRY COST ESTIMATED DELIVERY TIME (Excluding Custom Clearance timeframe)

Austria
£26.99 3-5 days from time of dispatch.

Andorra
£29.99 3-5 days from time of dispatch.

Belgium
£26.99 2 days from time of dispatch.

Bosnia
£64.99* 4-6 days from time of dispatch. (* Estimate Only)

Bulgaria
£29.99 4-6 days from time of dispatch.

Croatia
£29.99 4-6 days from time of dispatch.

Czech Republic
£26.99 3-5 days from time of dispatch.

Germany
£26.99 2 days from time of dispatch.

Denmark
£26.99 3-5 days from time of dispatch.

Estonia
£29.99 4-6 days from time of dispatch.

Finland
£26.99 3-5 days from time of dispatch.

France
£25.99 2 days from time of dispatch.

Greece Mainland
£29.99 3-9 days from time of dispatch.

Greece Islands
£29.99+ 3-9 days from time of dispatch. (+ Plus remote area surcharge depending upon your island and postcode)

Hungary
£25.99 4-6 days from time of dispatch.

Italy
£23.99 3-5 days from time of dispatch.

Iceland
£69.99* 4-6 days from time of dispatch. (*Estimate Only)

Liechtenstein
£ 29.99 3-5 days from time of dispatch.

Lithuania
£28.99 4-6 days from time of dispatch.

Luxembourg
£28.99 2 days from time of dispatch.

Latvia
£25.99 4-6 days from time of dispatch.

Monaco
£25.99 2 days from time of dispatch.

Netherlands
£26.99 2 days from time of dispatch.

Norway
£34.99 3-5 days from time of dispatch.

Poland
£25.99 3-5 days from time of dispatch.

Portugal
£25.99 3-5 days from time of dispatch.

Romania
£28.99 4-6 days from time of dispatch.

San Mario
£29.99 3-5 days from time of dispatch.

Slovakia
£26.99 4-6 days from time of dispatch.

Slovenia
£26.99 4-6 days from time of dispatch.

Spain
£26.99* 3-5 days from time of dispatch.

Sweden
£28.99 3-5 days from time of dispatch.

Switzerland
£39.99 3-5 days from time of dispatch.

International Shipping Charges - By Air ONLY

Please note these prices are for guideline only and may vary depending upon the volume and weight of the parcel. The exact shipping charge can only be confirmed once the order has been processed and packed. We cannot ship dangerous goods to these destinations.

Australia (3-4 days from the time of dispatch)

Up to 10kgs – £89.99

Up to 15kgs – £109.99

Up to 20kgs – £139.99

Up to 30kgs – £159.99

USA (2-3 days from the time of dispatch)

New Jersey (07000-07999)

New Jersey (08500-08999)

New York (10000-11999)

Up to 10kgs – £64.99

Up to 15kgs – £94.99

Up to 20kgs – £64.99

Up to 25kgs – £89.99

Up to 30kgs – £99.99

USA (Other) (2-3 days from time of dispatch)

Up to 10kgs – £89.99

Up to 15kgs – £99.99

Up to 20kgs – £109.99

Up to 25kgs – £119.99

Up to 30kgs – £129.99

Please note that we are unable to serve customers from the following counties: Cameroon, Cuba, Egypt, Ethiopia, Iran, Korea, Myanmar (Burma), North Korea, Russia, South Sudan, Sudan, Syria, Tunisia, Ukraine, Venezuela, Vietnam, Zimbabwe.


Dangerous Goods Handling

The following products classified as dangerous goods by the courier companies.

See separate notes for Lighters UN1057 at the end of the page.

  • Room Odourisers [UN1992]
  • Body Sprays Aerosols [UN1950]
  • Hair Sprays Aerosols [UN1950]
  • Perfumes [UN1266]
  • Nail polish, Nail Varnish [UN1263]
  • Nail polish Remover [UN1993]
  • Lithium Batteries [UN3090] and [UN3091]

We are authorised to ship these items to UK, NI and ROI and selected European countries and other destinations by road only.

Please note that you may incur additional handling charges if your shipment contains any of the dangerous goods listed on this page.

See the list of countries below.

  • Albania
  • Andorra
  • Armenia
  • Austria
  • Azerbaijan
  • Belarus
  • Belgium
  • Bosnia Herzegovina
  • Bulgaria
  • Canary Islands
  • Croatia
  • Cyprus (Southern)
  • Czech Republic
  • Denmark (excluding Greenland)
  • Estonia
  • Faroe Islands
  • Finland
  • France
  • Georgia
  • Germany
  • Gibraltar
  • Greece Mainland only
  • Hungary
  • Iceland
  • Italy
  • Kosovo
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macedonia
  • Malta
  • Moldova
  • Monaco
  • Montenegro
  • Netherlands
  • Norway (excluding Jan Mayen & Svalbard)
  • Poland
  • Portugal (Excluding Madeira & Azores)
  • Romania
  • San Marino
  • Serbia
  • Slovakia
  • Slovenia
  • Spain (excluding Ceuta & Melia)
  • Sweden
  • Switzerland
  • Turkey
  • Ukraine
  • Vatican City


Dangerous goods are subject to additional handling charges due to extra precautions taken for packing and shipping purposes. Customers are liable to pay these extra charges upon request.

  • Lighters [UN1057]
  • Room Odourisers [UN1992]
  • Body Sprays Aerosols [UN1950]
  • Hair Sprays Aerosols [UN1950]
  • Perfumes [UN1266]
  • Nail polish, Nail Varnish [UN1263]
  • Nail polish Remover [UN1993]
  • Lithium Batteries [UN3090] and [UN3091]

Lighters UN1057

We can only ship lighters to UK, NI and ROI. Please note these items will incur additional handling charges due to extra precautions taken for packing and shipping purposes. Please contact us on the details below for further information.

Email us at sales@eapollo.co.uk or call us on +44 (0) 121 236 3955.

Lines are open between 10am - 6pm, Monday to Friday.

Quote the SKU number for the item you are inquiring about to make it easier for our staff to handle your query quickly and appropriately.

If you have a question relating to delivery of an order you have placed, please click here for more information.


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