Important Notice to all our customers regarding COVID-19

Following the government guidelines, At eApollo Wholesale, we are remaining open to process online orders and keep on supplying our online retailers during these uncertain times.

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Showroom customers

In light of the COVID-19 situation, we are closing our showroom until further notice.

We would still like our showroom customers to carry on their business as normal where they can still remain operational under government guidelines.

Any showroom customer wishing to purchase items must send us their order by email or over the phone. Please call us on 0121 236 3955 to place your order.

Our warehouse staff will then collect the items from the shop floor and inform you when it is ready for collection. For payment purposes, we can only allow one customer at a time in the reception area.

Customers will not be allowed to go to the shop floor area and must follow the social distancing guidelines.

Alternatively, you can place an order online for delivery. Payments can be made online via debit or credit card, or bank transfer.

Please understand that these measures are in place for our staff and customer safety. We would like to thank you for your continued support and co-operation.

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Website Customers

We are accepting online order and processing them as normal with a limited number of staff members that can work in a safe environment. We will be constantly reviewing our policy and make changes accordingly.

Safety of our staff and customers is our utmost priority and we are placing strict measures in place to keep things going.

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Delivery

We are speaking with our couriers daily and at the moment they are working with minimal disruption and have already put processes in place to deliver while following the social distancing guidelines.

If there are any delays to the order processing time or delivery time, we will try our best to keep you informed.

We are here to support you in any way we can so please get in touch if you have any questions regarding orders or deliveries.

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Customer Services

Our customer service team is still working with reduced workforce and here to help with any queries you have.

Please call us on 0121 236 3955 for any queries you may have.

Alternatively, you can email us at sales@eapollo.co.uk

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