Order Processing Time
Please allow up to three working days for us to process your order. We do not offer guaranteed next day delivery due to the volume of orders received and nature of the business.
Upon receiving your order, our Picking Team will pick your order as quickly as possible. If any items are out of stock from your order, a member of our Sales Team will let you know either via phone or email. We can offer you alternative items to replace the missing items, or cancel and send the remaining order.
As a wholesale company we work hard to ensure products are in stock, however this is not always possible due to the volume orders and the huge range of products we stock. Once your order has been processed and payment has been received in full, we will ship your parcel for delivery usually the next working day from the time of dispatch, however this is not guaranteed due to factors outside our control.
Cut off Times
If your order has been received after 12pm on any weekdays, it may be processed on the next working day.
Any orders placed on Friday 12pm onwards, over the weekend, or public holidays will only be processed on the following working day.
Please note all prices quoted are for one parcel only (up to 25kgs) and excluding VAT. If your order requires more than one parcel this will incur additional charges. We will contact you to request additional payment prior to dispatch of your order. Please see our shipping charges below.
UK MAINLAND - £7.99 + VAT per box up to 25kg - Next working day delivery from the time of dispatch.
Please allow 3 working days to process the order. If your order requires more than one parcel, this will incur additional charges. We will contact you to request additional payment prior to dispatch of your order.
NORTHERN IRELAND - £21.99 +VAT per box up to 25kg. (2 day service from time of dispatch)
REPUBLIC OF IRELAND - £21.99 per box up to 25kg. (2 day service from time of dispatch)
Scottish Highlands - £15.99 +VAT (2 day service from time of dispatch)
AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50
Scotland, Scottish Islands & Scottish Isles (Including Shetland Islands) - £19.99 +VAT - 2 day service from time of dispatch.
HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
Please note there may delay in delivery times for the following postcodes
IV3-11, IV14-20, IV22-28, IV40-49, IV51-56, IV63; KA27-28; KW1-14; PA28-43, PA45-88; PH30-40, PH49, PH50
Scottish Islands transit time is 2-5 days from the dispatch.
CHANNEL ISLES (Guernsey, Jersey) - £19.99 +VAT - 2 day service from time dispatch.
ISLE OF MAN - £19.99 +VAT - 2 day service from time of dispatch.
ISLE OF WIGHT £19.99 +VAT - 2 day service from time of dispatch.
SCILLY ISLES - £19.99 +VAT - 2 day service from time of dispatch.
EUROPEAN DELIVERY CHARGES – PER PARCEL BY ROAD UP TO 25 KGS ONLY
International Shipping Charges - By Air ONLY
Please note these prices are for guideline only and may vary depending upon the volume and weight of the parcel. The exact shipping charge can only be confirmed once the order has been processed and packed. We cannot ship dangerous goods to these destinations.
Australia (3-4 days from the time of dispatch)
Up to 10kgs – £69.99
Up to 15kgs – £89.99
Up to 20kgs – £99.99
Up to 30kgs – £139.99
USA (2-3 days from the time of dispatch)
New Jersey (07000-07999)
New Jersey (08500-08999)
New York (10000-11999)
Up to 10kgs – £44.99
Up to 15kgs – £54.99
Up to 20kgs – £64.99
Up to 25kgs – £69.99
Up to 30kgs – £79.99
USA (Other) (2-3 days from time of dispatch)
Up to 10kgs – £69.99
Up to 15kgs – £79.99
Up to 20kgs – £89.99
Up to 25kgs – £99.99
Up to 30kgs – £119.99
Please note that we are unable to serve customers from the following counties: Cameroon, Cuba, Egypt, Ethiopia, Iran, Korea, Myanmar (Burma), North Korea, Russia, South Sudan, Sudan, Syria, Tunisia, Ukraine, Venezuela, Vietnam, Zimbabwe.
Dangerous Goods Handling
The following products classified as dangerous goods by the courier companies.
See separate notes for Lighters UN1057 at the end of the page.
- Room Odourisers [UN1992]
- Body Sprays Aerosols [UN1950]
- Hair Sprays Aerosols [UN1950]
- Perfumes [UN1266]
- Nail polish, Nail Varnish [UN1263]
- Nail polish Remover [UN1993]
- Lithium Batteries [UN3090] and [UN3091]
We are authorised to ship these items to UK, NI and ROI and selected European countries and other destinations by road only.
Please note that you may incur additional handling charges if your shipment contains any of the dangerous goods listed on this page.
See the list of countries below.
- Bosnia Herzegovina
- Canary Islands
- Cyprus (Southern)
- Czech Republic
- Denmark (excluding Greenland)
- Faroe Islands
- Greece Mainland only
- Norway (excluding Jan Mayen & Svalbard)
- Portugal (Excluding Madeira & Azores)
- San Marino
- Spain (excluding Ceuta & Melia)
- Vatican City
Dangerous goods are subject to additional handling charges due to extra precautions taken for packing and shipping purposes. Customers are liable to pay these extra charges upon request.
Email us at firstname.lastname@example.org or call us on +44 (0) 121 236 3955.
Lines are open between 10am - 5pm, Monday to Friday.
Quote the SKU number for the item you are inquiring about to make it easier for our staff to handle your query quickly and appropriately.